Home loans · client success · operations

Building trust through every home loan journey.

I’m Hrushikesh Vakkalanka, an Assistant Manager who combines customer relationship management with disciplined loan-process coordination—from the first qualified lead to disbursement.

What I bring

Operational clarity, delivered personally.

A customer-first approach supported by sharp follow-ups, cross-functional coordination, and reliable data management.

01 / CUSTOMER

End-to-end loan guidance

Managing the path from lead qualification and eligibility assessment through login, sanction, and disbursement.

02 / PROCESS

Faster, smoother approvals

Coordinating Credit, Operations, Legal, Technical, and Underwriting teams to keep work moving.

03 / PERFORMANCE

Pipeline & relationship focus

Tracking conversion, turnaround time, documentation, and customer updates with a systematic approach.

Career journey

Experience across the home-loan lifecycle.

JUN 2026 — PRESENT

Assistant Manager

Bajaj Housing Finance Ltd. · Pre-Qualified Home Loans

  • Convert pre-qualified leads into successful loan applications.
  • Assess income, profile, liabilities, repayment capacity, and documents.
  • Maintain an efficient sales pipeline and follow-up rhythm.
JAN 2025 — MAY 2026

Relationship Manager

Adroit Global Services · Vendor for IDFC FIRST Bank

  • Managed home-loan workflows from lead generation to disbursement.
  • Owned documentation, KYC checks, eligibility, and daily performance targets.
  • Connected operational teams with banking stakeholders.
MAY 2023 — JAN 2025

Digital Relationship Manager

Adroit Global Services · Home Loan Process

  • Managed customer interactions throughout home-loan applications.
  • Resolved documentation and verification issues with timely updates.
  • Kept CRM records accurate and actionable.
HIGHLIGHT

DRDO participant

IIST Engineering College, Hyderabad

  • Participated in DRDO activities during college.
  • Brings a Computer Science & Technology foundation to operations work.
Toolkit

Tools that keep the process moving.

Data & reportingExcel · Google Sheets · MIS reporting
Systems & documentationCRM · LMS · KYC & verification
CommunicationOutlook · Teams · Zoom · WhatsApp Business
Creative supportAdobe Photoshop · collateral editing
StrengthsNegotiation · coordination · adaptability
Let’s connect

Looking for a dependable partner in the loan process?

Open to opportunities where customer care, operational excellence, and thoughtful follow-through matter.